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2009 February | The C&C Auto Show - C & C Automotive Blog - Part 2

Archive for February, 2009

Differential Service

Thursday, February 12th, 2009

Here at AutoNetTV, we have viewers, like you, from all across the country who write to us with questions or feedback. One common question we’re asked is: What is a differential and what does it do? You may have been told your differential needs service, or seen it as an option up on the service menu. Differential service covers a lot of things, so let’s first talk about what a differential does.

As you drive through a turn, your outside wheels and inside wheels turn at different speeds. Kind of like the cars going around a race track – the ones driving in the outside lanes have a greater distance to travel than the cars in the inside lanes. The differential is what allows the outside and inside drive wheels to rotate at slightly different speeds so that the tires don’t hop or skip while taking corners, or lose traction in dirt or snow. Differentials have gears in them that transfer the power from the drive train to your wheels – which is why they’re often referred to as gear boxes. The gears need to be very strong to do this work, and they need to be properly protected so that they’ll last.

All vehicles have some form of differential. If you have a front-wheel drive car, your differential is often called a transaxle and is located in the front. If you have rear-wheel drive, the differential is in the back of the car. If you have a four-wheel drive vehicle, you will have a differential in the front and the back – and in the middle as well. The center differential adjusts for differences in speed between the front and rear wheels.

Differential fluid lubricates and cools the gears. Over time, the fluid can get dirty from bits of the gears grinding off. The additives that keep the fluid clean and protect the differential break down over time. So your vehicle manufacturer has scheduled intervals for you to have your differential fluid changed.

Differentials are hard working mechanisms, and, along with the gears in a manual transmission, need to be serviced regularly with high-quality, replacement fluid. Your Augusta automotive service advisor can give you more information as to when your next differential service is recommended. You can also ask if they have a record of when the service was last completed.

As with most service intervals, if you are driving under more severe conditions, you will want to service your differential more frequently. “Severe service” conditions are defined in most owners’ manuals, and include: frequent starts and stops, short trips, cold weather, hot weather and towing. All these conditions add to the stress of the vehicle and its parts. Also, off-roading in Georgia can be especially hard on differentials, especially if you cross streams. Proper service will extend the life of your gears and keep them running more smoothly. If you have never had your differential checked, visit http://www.ccautomotive.com/common/content.asp?PAGE=358 for more information.

Exhaust Service

Thursday, February 12th, 2009

Whenever we talk about exhaust service, most people normally think about exhaust pipes and mufflers. Well, actually, exhaust service is a lot more comprehensive these days. For example, catalytic converters were mandated in 1976 and on-board emission control computers in 1990. Governmental emissions requirements have forced manufacturers to come up with much more sophisticated ways to comply with environmental regulations.

Exhaust service has really become exhaust and emissions service. High-tech computer controlled emissions devices are now a big part of exhaust service. Because it is so sophisticated, your vehicle manufacturer recommends you have your emission system checked out by a qualified Augusta exhaust technician regularly to make sure everything is working right – usually every 6 months or 10,000 miles/16,000 kilometers.

If your Check Engine light comes on, especially if it’s flashing, get your car looked at right away. Technicians at C & C Automotive handle emission problems everyday. You might have exhaust or emissions trouble if your car is difficult to start, runs rough, is noisy or smoking. Call C & C Automotive at 706-724-0900 to schedule an appointment if you experience these problems.

Let’s review the exhaust system. We will start from the top and start with the exhaust manifold. That is the part that attaches to the engine and collects the exhaust from the cylinders and directs it into the exhaust pipe. Exhaust gaskets help seal the connection with the manifold and various other joints along the way. If the manifold is cracked or loose, or a gasket is leaking, dangerous gases could escape into the passenger compartment, where you ride. Carbon monoxide can be deadly, so it is important that your exhaust system doesn’t leak. The exhaust pipes connect the various components. They can rust or be damaged by a rock, so they need to be inspected periodically.

Next is the catalytic converter. This part looks like a muffler. It changes chemicals that are dangerous to your health and the environment into harmless carbon dioxide and water. It doesn’t require any maintenance itself. But eventually they wear out. You will find this out when your car fails an emissions inspection.

Now the muffler. Its main job is to quiet engine noises. Mufflers work by either absorbing or baffling sound. And you can actually customize your car’s sound with different mufflers – anything from whisper quiet to bad-boy rumbley. Rusted or road-damaged mufflers can leak and need to be replaced right away.

The exhaust system is attached to the car by a series of hangers and clamps. These fasteners hold the system in place. When hangers come loose or break, hot exhaust components can touch and melt wires, hoses and lines.

Finally, we end at the tailpipe. This is the final outlet for the exhaust. These can be plain-Jane or pretty flashy. Also, the oxygen sensors monitor the oxygen content of the exhaust so the engine control computer can adjust the fuel-to-air mix to keep the car running right.

Exhaust and emissions service covers plain old pipes and high-tech computers. It impacts everything from life and death safety due to exhaust leaks, to fine-tuning the sound of your ride.

Coolant Antifreeze Service

Thursday, February 12th, 2009

You may know that most automotive failures are tire related, but do you know the second most common cause for vehicle failure? Nope, it’s not teenagers. It is the coolant system. But, if you take good care of your coolant system, it will take good care of you.

A car’s engine creates a lot of heat – so much heat, that if it is not properly cooled, the engine can lock up, resulting in massive damage and repair bills. But when everything is working right, your engine operates at the proper temperature and all is well. Without antifreeze in your cooling system, the water could freeze and cause engine damage. This could be very expensive, not to mention inconvenient.

The right mix of water and antifreeze protects the engine against damage from freezing and overheating. Antifreeze also protects the coolant system against corrosion that could cause the system to fail. The thing to remember is this: coolant system failure is very common, but it is also very easy to prevent. Service technicians at C & C Automotive can check the manufacturers’ recommendations, and tell you when the coolant needs to be changed. See http://www.ccautomotive.com/common/content.asp?PAGE=358. They can also perform a coolant system service.

Even the best antifreeze cannot completely protect the coolant system from harmful deposits forever. The anti-corrosion additives are used up over time, so the coolant must be replaced. A coolant service cleans out the system and replaces the old fluid with fresh coolant. A coolant system service is a low-cost way to protect against major engine repairs down the road. Prevention is the key. Be sure to watch out for the two main warning signs: if your temperature gauge is in the “hot” zone or if you get a message warning you to check your coolant. If you take a look under the hood, you will see the coolant overflow bottle. You can see there are lines that indicate the proper level of coolant … if your engine is cold – or if it is hot.

You can add water or antifreeze to that bottle yourself, but be careful. First, you never want to open the radiator pressure cap. The steam could severely burn you. Second, try to get to your North Augusta or Evans auto service center immediately if your coolant is low. If that is not possible, follow the directions in your owner’s manual. Third, remember that you need a proper mixture of water and antifreeze, or you will damage your engine. If you make an emergency addition to your cooling system, follow-up with your service center where they can make necessary corrections. Fourth, not all cars use the same type of antifreeze. You will need to check your owner’s manual to make sure you use the right kind. Mixing antifreeze types or using the wrong kind of antifreeze may void the manufacturers warranty on your cooling system. If you’re not sure, ask your Augusta area service technician for guidance.

Fuel Filter Replacement

Thursday, February 12th, 2009

You would never like to drink a glass of mud, right? Well, your car feels the same way. It needs a steady supply of clean fuel in order to run well and deliver good fuel economy. The fuel filter’s job is to clean dirt and rust out of the fuel before it gets to your engine. A clogged fuel filter can actually choke off the engine so that it won’t start or run. Some fuel filters have a bypass valve that allows fuel to go around the clogged filter so your car will still run. But, then the contaminated fuel can plug your fuel injectors and allow damaging particles into your engine.

A car with a partially clogged fuel filter might run well around town, but sputter and strain on the highway because it’s starving for gas. There are two things that affect how often you need to replace the filter. They are: where you drive and the gas you buy. If you drive a lot on dirt or gravel roads in rural Georgia, your fuel filter will have a harder time keeping the fuel clean.

And, we hate to say it, but buying the cheapest gas from cut-rate Augusta area stations sometimes means dirtier fuel that’ll clog the filter sooner. Major brands tend to be cleaner and certainly have higher levels of detergent additives.

Of course, your manufacturer recommends intervals for changing the fuel filter. But, it’s a little more complicated than that. Some manufacturers stopped listing recommended intervals for fuel filter replacement or have very long intervals like every five years or eighty thousand miles. So you may need to look to other sources for recommendations. Cars older than six or seven years are especially at risk because they have had time for dirt and rust to build up in the fuel tank. A clean fuel filter keeps the gas flowing. Even a partially clogged filter puts added strain on the fuel pump. That can shorten its life and result in a costly repair.

As is often the case, spending a little money now on something as inexpensive as a fuel filter can save money down the road. At C & C Automotive in Augusta, we can check your fuel filter. It is better than fixing a burned out fuel pump or ruined fuel injectors.

Risk of Extended Oil Change Intervals

Tuesday, February 10th, 2009

Nothing in your engine workers harder than your oil. With hundreds of moving parts, and thousands of explosions every minute, it’s no wonder that engine oil needs to be changed frequently!

You’ve probably heard the old rule of thumb: Change your oil every 3,000 miles/ 5,000 kilometers or 3 months, whichever comes first. But some car manufacturers have introduced extended oil change intervals. They figure that a modern vehicle driven under the right conditions can go for 5,000 miles/8000 kilometers or more between an oil change.

The key phrase here is “under the right conditions”. If you look at your owner’s manual, you’ll see two different maintenance schedules: one for “normal” driving conditions and one for “Severe Service”. Severe service driving conditions include stop and go, short trips, towing, hauling, hot, cold, and dusty driving. That’s why at AutoNetTV we often refer you to the severe service schedule in your owners’ manual, because, for most of us Georgia car owners, that’s the way we use our vehicles in everyday life.

Recently, four of the largest auto manufacturers in the world have extended engine warranty coverage for engine damage caused by oil sludge resulting from longer oil change intervals. They found that real-world conditions require more frequent oil changes than the 7,500mi/12,000 km interval they were recommending. They subsequently recommended more frequent oil change intervals and proof of timely oil changes in order to qualify for the extended warranty.

Oil sludge is the culprit. Sludge is oil that has turned to a thick, jelly-like consistency. Sludge can block passages in the engine, preventing oil from lubricating vital engine parts. Parts wear more quickly and may fail prematurely.

Sludge is caused by several factors. The first one is simply – time. The engine oil is contaminated by exhaust gas that eventually leads to sludge. That is where the recommendation to change your oil at least every three months comes from. Sludge can also come from oil that gets contaminated by water from normal condensation. A few minutes of driving at Georgia freeway speeds allows the oil to heat up enough for the water to evaporate. The problem is we often run errands or take other short trips that don’t allow the engine to warm up enough for the water to evaporate. This is especially true in winter. Sludge also forms when the engine gets too hot, causing the oil to breakdown. Stop and go summer driving, towing and hauling are all prime conditions for creating harmful sludge. And every engine has hot spots that create sludge.

Given all of these factors, estimating when to change your oil is pretty complicated. A couple of manufacturers have computer programs built into their vehicles that record the number of cold starts, how many times the cylinders fire, engine temperature and other factors. From that, the computer estimates when you should change your oil and flashes a warning. But what if you do not have a vehicle with this feature? How do you know when to change your oil? We’re not sure you really can. Which is why it is better to be safe than sorry. 3,000 mi/5,000 km or three months – whichever comes first – talk with a service advisor at C & C Automotive in Augusta and see if that’s a good recommendation for the way you drive.

Air Conditioning Service

Tuesday, February 10th, 2009

Working up a sweat is a great thing to do in a gym, but not in your car. When your car’s AC System has a problem, you’ll often feel it right away. The question is, how long do you put up with it? You know, the old comfort versus cost dilemma. But a more comfortable drive has a lot of benefits, and keeping the AC System well maintained can help prevent expensive repairs.

A common cause for AC failure is water and air in the system. The system does not work as well with air in it. And water can cause rust that leads to damage of the A/C components. Also refrigerant, the stuff that makes the air cold, can leak out, reducing the efficiency of the system, making it work harder to try to cool the air. That is why periodically evacuating the air conditioning system and recharging it keeps the proper amount of clean refrigerant in the system so it cools better and lasts longer.

You should also run the air conditioner regularly, even in the winter, so that it lubricates itself and keeps the seals from drying out. The seals can crack and that leads to leaks. Your owner’s manual will have recommendations for how often to service your air conditioner. Some Augusta automotive service centers also have this information as part of their computer databases. A service advisor at C & C Automotive can give you more information. Call 706-724-0900 to schedule an AC check.

Of course, if your AC currently isn’t working right, then now is the time to get it checked. Many service centers can inspect and test your air conditioning and offer evacuation and recharge services. This goes a long way to avoiding having to bring your air conditioner in for major repairs.

Recent environmental laws have stopped the manufacture of Freon, a refrigerant that was common in cars made before 1993. There is a very limited supply of Freon so the price is very steep. It may not be worth its weight in gold, but it probably is worth its weight in silver. If you have an older Georgia vehicle that uses Freon, you may want to consider having it retrofitted to use the new EPA-approved R134a refrigerant. It will pay for itself in the long run.

Battery Replacement

Tuesday, February 10th, 2009

Modern cars and trucks run on 12 volt electrical systems. 12 volts is enough to get the job done without having so much power that there is danger of electrocution. But today’s vehicles have more electrical components and do-dads than ever before. This really strains your electrical system, making it hard for the battery to keep up. Think about it: electric seats, seat heaters, power locks, windows and sun roofs. And then we have all the power outlets for our cell phones, computers, and DVD players. We also have navigation systems and powerful stereos. Plus there are all the engine and transmission computers, traction control, stability control, anti-lock brakes, sensors and on and on. Even the security system is running off the battery while the car is turned off.

Fortunately, battery technology has given us resilient batteries that are able to meet these strenuous requirements. But the fact is, batteries just wear out over time. Eventually, every battery gets to the point where it cannot hold enough of a charge to start your car. Sometimes batteries need to be replaced because they have just worn out. Or, in other cases, they have developed a leak and need to be replaced.

Special safety precautions are taken when working with batteries in the shop. These precautions also apply to anyone who is poking around the battery. Batteries contain sulfuric acid that can damage your eyes and burn your skin, so safety glasses and rubber gloves are a must. Be careful to not spill acid on your clothes or the vehicle’s paint. Of course, avoid short circuiting the battery as well.

Replacement batteries come in all shapes and sizes. Some cars have limited space that requires a specially shaped battery to fit. Larger engines require more powerful batteries to get them started. If you live in a cold climate you will need a more powerful battery because engines are harder to start when it is cold.

Sometimes there is quite a price range for batteries that will work in a particular car. Think of it as “good”, “better” and “best”. More expensive batteries have a longer warranty and are guaranteed to last longer. As with most things, paying a little more up front saves money in the long run.

For more information about batteries, call C & C Automotive at 706-724-0900 or stop by at 990 Telfair Street in Augusta.

Custom Wheels and Tires

Tuesday, February 10th, 2009

One of the most popular vehicle modifications in Georgia is custom wheels and tires. Custom wheels help you stand out from the crowd without spending a lot of money, and custom tires can help you fine tune your performance. Not that long ago, new cars came with just one or two tire and wheel options. Now manufacturers are offering more choices and over a third of new vehicle buyers choose custom wheels. That seems to have fueled public demand for custom wheels in all vehicle categories. The available styles, colors and finishes are endless. You’re sure to get the look you want – from sleek and stylish to tough and aggressive.

While custom wheels are largely a matter of taste, custom tires are a matter of function. That is not to say that there are not a lot of cool looking tires out there, it’s just that tires are vital to your safety, so there are some important practical considerations. Let’s look at it in terms of extremes. Think about the environment on a dry race track. High heat, high speed, high cornering forces, hard braking. Then think about a snowy, icy winter that is very cold and slippery. The rubber compound that could withstand the high temperatures and cornering forces on the race track would be very stiff and inflexible in winter conditions. And the rubber compound that provides cold weather flexibility and good bite into ice and snow would rapidly wear out on the race track and wouldn’t be stable at high speeds. Of course the tread design would be greatly different for maintaining traction on a dry race track than it would be for cutting through deep snow.

No one expects any one tire to handle these extremes. So, what we need to do is think about how we drive in Georgia and talk to a tire professional about options. There is a tire out there that will meet your driving needs. When you boil it down to the basics, a tire provides traction. The traction is for accelerating, cornering, and for stopping. Once you can identify the conditions you expect to drive in, you can find the tire that will deliver the traction you need.

Tire design and formulation has become very sophisticated. There are fewer compromises in wear, comfort, and performance. You can definitely find a tire that will deliver satisfaction over a range of driving conditions. Now if you live where a tire meeting the severe snow standard is advised, you’ll want to have a set of winter tires during those snowy, icy months.

Let’s go over tire and wheel size. Installing wheels and tires that are the same size as standard is easy. However, many people want to upsize these days and that can get a bit tricky. With the help of your Augusta tire professional, you will be able to pick the right tire and wheel combination for the way you drive. For example, if you drive in Georgia off-road areas a lot, a low profile tire might not work because there is just not enough cushion for the bumps and rocks.

You’ll want some help to make sure your new tires and wheels fit without rubbing. Your Augusta tire pro can also help you know if your engine management computer needs to be reprogrammed so that your speedometer is properly calibrated. A lot of people are tempted to order tires and wheels online but do not realize that some safety systems may be affected. For example, your rolling diameter needs to be within 3% of factory specifications in order for your anti-lock brakes to work properly. Traction and stability control systems can also be adversely affected.

It pays to get professional help when deciding on a wheel size. There has never been a better time to get custom wheels for the look you want. And your tire options are phenomenal. Whether you want a single purpose winter or summer performance tire – or something that can handle a wider range of conditions, you have a tire option for every price range.

OE vs. Aftermarket

Tuesday, February 10th, 2009

Georgia new car dealerships are happy to leave you with the impression that you should have all of your scheduled automotive maintenance performed at the dealership during the warranty period. Some go so far as to imply that your warranty protection depends on it. In fact, nothing is further from the truth. Federal laws in both the United States and Canada specify that you do not have to have your vehicle serviced at a dealership to maintain warranty protection. The laws further state that a vehicle manufacturer cannot mandate that you use their particular brand of replacement parts or fluids. This certainly means you have many more service options, but what about quality?

First off, it is important to know that vehicle manufacturers do not make all of their own parts. They look to thousands of independent suppliers to manufacture the parts that go into your car or truck. Many of these same manufacturers that make the parts that are original equipment for a new vehicle, also supply parts for the automotive aftermarket. That means that your local service center such as C & C Automotive has access to quality parts that meet or exceed auto makers’ specifications. Your service consultant can offer a range of parts solutions that give you the option to save some money or to upgrade to a higher performance part.

While TV commercials for auto dealerships will tout “genuine” parts, your Augusta service center has the option to not only use that same part, but to help you choose one that better meets your driving needs. Dealership ads often promote the notion that only their technicians are up to the task of servicing their particular make of vehicle. That may be true if you drive a Ferrari, but for the rest of us, the training that your local service technicians receive is transferable to any vehicle.

Today’s service databases enable your Augusta or North Augusta service provider to get the right parts and to follow the right procedures to take care of your car. The diagnostic technology and equipment your service center uses enables them to get you back on the road as economically as possible. Speaking of economics, aftermarket labor rates are nearly twenty percent lower than dealership rates.

So there you have it. Your local Augusta area service centers are more convenient than auto dealerships, are more economical and provide high quality parts and products. And, your warranty is protected unless the manufacturer can demonstrate that a particular part lead to a warranty failure. In addition, you have more options as to where you have your vehicle serviced or repaired and you can take advantage of innovations and improvements that aren’t available at the dealership.

Maintenance Free Myth

Tuesday, February 10th, 2009

Sometimes we hear people say, “What’s up with all this maintenance stuff? Modern cars just don’t break down.” While it is true that today’s cars and trucks are extremely reliable, they are also becoming increasingly complicated and use more exotic materials than ever before. All that complexity demands higher tolerances for everything. For example, most folks don’t realize how high tech automotive fluids have become. Fluids like, engine oil, transmission fluid, coolant and brake fluid.

Did you know that a modern engine would not run for more than a few months using motor oil formulas from 30 years ago? Today’s automotive fluids contain a much higher percentage of additives to protect your vehicle’s components from premature wear and corrosion. Time and miles march on for all of our cars. Please don’t think we’re using scare tactics to get you to take care of your maintenance – but here are some personal stories from AutoNetTV staff members to emphasize the importance of getting things done when they are due. Names are withheld to avoid embarrassment to those who should know better. Even though they should know better, it usually comes down to real life: time and budget. But they are tales of a stitch in time saves nine.

The first comes from a staffer who bought a used pick-up truck for his son. The oil was clean and all the fluids were topped off. A short time later, the truck overheated on the highway and shut down. The repair shop diagnosed the problem: the radiator pan was corroded and dumped the coolant. Even though the coolant level was correct, it was clear that the coolant had never been exchanged – just topped off from time to time. While this kept the engine cool, all of the anti-corrosion additives had worn out; the coolant became acidic and ate through the radiator pan. The cost: hundred of dollars and four days in the shop. This demonstrates the need to get your coolant exchanged on schedule.

Another story involves the true cost of skipping an annual inspection. Our staffer took his SUV in for the Georgia safety inspection to renew his registration. At the inspection station, he learned that the law had changed and that his newer rig only required an inspection every two years. He was very happy to save the $45 bucks. The problem was, his rear brake pads were very worn. Two months later, it was bad enough that he could hear the grind – over the radio, DVD player and the kids. He took it in to get the bad news. Both of the rear brake rotors were damaged. The left one could be resurfaced. The right had to be replaced. So saving a few bucks on his safety inspection turned into an extra $500 over what brake pad replacement would have been. Moral of the story: don’t skip your annual inspections. The irony is that many Augusta service centers would have done a brake inspection for free.

Next: a teenage daughter and a curb. Daddy’s little princess smacked a curb when she turned into a shopping center and popped the tire. The problem came when Dad didn’t get an alignment. The impact was hard enough to ruin the tire – so it was hard enough wreck the alignment. But instead of an alignment after the first tire, Papa ended up buying a second tire a few months later – and then an alignment.

Situation: son and wife with cars from the same manufacturer with essentially the same engine. Our staffer checked the son’s maintenance schedule and saw that it needed a timing belt replacement at 90,000 miles/145,000 km. He had it done – it cost several hundred dollars. His wife’s car had about 60,000 miles/97,000 km, so it should be ok for a while. Right? Wrong. The problem was that the wife had the turbo charged version. Its belt was scheduled for replacement at 60,000 mi/97,000 km. At 63,000 mi./101,000 km, the belt snapped on the interstate. The valves all crashed down into the cylinders at high speed and the entire head was shredded and had to be replaced. The cost: several thousand dollars. Does he wish he had checked the maintenance schedule? You bet he does – every time he passes a big-screen TV.

We’re talking about taking care of little things before they become big things. And when you take care of the little things, your car runs better and is more economical to operate. Remember to save those maintenance records. It’ll show potential buyers that you’ve taken care of your vehicle and it will help you get a better price. Or when you buy a used car, check those records. If there aren’t any, assume that the maintenance hasn’t been done and take it to your North Augusta or Evans service center for an inspection. Take care of unperformed maintenance sooner rather than later.